The Answers You Need

FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR SERVICE FEES?

We work hard to provide you with competitive and low pricing. Our fees are based on the forms and products you need to accurately file your tax return and not on how much you receive. Our fees typically start at $45 for preparation. We will try to beat competitors prices. Feel free to come in for a Estimate free of charge!!

CAN I FILE MY TAXES WITHOUT MY W2 OR 1099'S? MAY I USE MY LAST PAYSTUB OF THE YEAR?

The IRS doesn't allow us to use the final pay stub of the year, they require that we have the W-2. But if you have not received your W-2 by February 15th you are allowed to use a substitute form such as the paystub

HOW LONG SHOULD I KEEP MY TAX RECORDS FOR?

We recommend keeping your tax records for 7 years for certain tax situations. 3 years is the minimum you should retain completed tax forms and all accompanying documents.

For more information refer to the IRS link: https://www.irs.gov/businesses/small-businesses-self-employed/how-long-should-i-keep-records

WHEN WILL I RECEIVE MY REFUND?

The majority of refunds are issued within 21 days. However, due to various reasons, including incomplete forms and missing information, the IRS may take longer than 21 days to issue your refund.

*If more information is required on your tax return, the IRS will contact you by mail.

WHAT DOES IT MEAN IF MY REFUND STATUS IS " RETURN RECEIVED"?

If Where’s My Refund shows your status as “Return Received,” then the IRS has received your return and it is currently being processed. Your personal refund date will be available, once your refund has been processed and approved

We hope these answers to frequently asked tax refund questions were helpful. If you have any further questions regarding your tax return, speak with one of our tax professionals today!